home | email  

 

1110 Arden Forest
Spring, Texas 77379

Ph 281-397-9220
Fax 281-520-4770

 

 

 

Nortel BCM50

BCM50

     

 
Business Communications Manager 50 is an all-in-one, affordable platform for converged voice and data communications for small to medium business with 3 to 30 users, yet scalable to serve more than 40. Business Communications Manager 50 provides advanced capabilities such as robust telephony features, voice messaging and unified messaging, IP networking, Internet access, contact centers with skills-based routing, and IP telephony.  With an easy-to-use and highly flexible architecture, the Business Communications Manager 50 enables small sites to benefit from convergence capabilities that were previously only available to much larger organizations.

BCM50 Key Features

  • Simple to use, install, and maintain
  • Simultaneously support for both digital and IP telephone sets
  • Enhanced security features to keep your vital communications solution protected
  • Session Initiated Protocol (SIP) trunk support for H.323 & SIP VoIP
  • Linux operating system for better quality and improved security
  • Reliable digital mobility solutions allow employees to be more reachable and productive
  • Advanced features like Intelligent Contact Center provide flexible solutions for today’s business issues and tomorrow’s challenges
     

           


BCM50 Features & Benefits

The affordable Business Communications Manager 50 scaled for small sites, comes pre-loaded with hundreds of features and a full suite of integrated  applications. As your business grows and its needs evolve, you can activate more capabilities just by entering a key code.

  • One of the industry’s largest portfolio of telephony features: More than 200+ in all — lets you process calls with exceptional reliability, efficiency and flexibility. You can be sure that all callers receive prompt, professional treatment. Employees enjoy convenience, productivity and control features that reduce phone tag and frustration. For example, the system can put a call on hold to page a person, who can then pick up the call from any extension.
  • Voice Messaging: Enables callers to leave important information on a mailbox for a selected user, department or groups of users. The system adds call information, such as calling line ID, time and date of the call and priority level. Employees can record their own personalized greetings and enjoy password-protected access to their messages from anywhere. Mailboxes are virtually unlimited, as the Business Communications Manager 50 provides 100 hours of message storage.
  • Automated Attendant: Answers calls 24 hours a day with your personalized greetings and routes calls to the right people, departments or voice mailboxes — according to time of day, day of week, holiday schedule and calling line ID. The routing logic can include multiple levels, so callers can self-direct to exactly the right destination.
  • Unified Messaging: Converges voice, fax and email messages onto users’ PCs or laptops, to be managed by one standard application, such as Microsoft Outlook or Exchange. This convenience can be a real time-saver, especially for users with heavy call volume.
  • Convergence of Services over IP: Supports powerful new e-business applications that improve operations and customer service, cost-effectively extend network services to remote workers, increase portability, simplify moves and changes, and eliminate toll charges for site-to-site calls.
  • Universal Internet Access: Gives authorized users access to the company intranet or the Internet. Optional security features — such as authentication, encryption, firewall and virtual private networks (VPNs) — provide safe connectivity among business sites and for mobile or home-based employees.
  • Intelligent Contact Center: Provides capabilities you would expect in large contact centers — advanced features such as real-time statistics and detailed reporting — in a pay-as-you play business model. Agent seats, skills-based routing skillsets and call center reporting capabilities can be turned on by activating a keycode. Buy only the capacity and capabilities you need today, and grow as needed, any time in the future.
  • Computer Telephony Integration (CTI): Enables you to use third-party, PC-based applications to control telephone services, such as a click-to-call company directory or automatic screen “pops” of a customer’s account status alongside a customer’s call. It’s simple to activate, set up and manage these applications from any workstation that has LAN or Web access, using a standard management application called Element Manager and “Start up Profile”.
  • Ad-hoc conferencing support allowing up to 18 simultaneous conference participants in multiple conferences
     

BCM50 Technical Specifications

Physical Dimensions: (H) 2.625 inches x (W) 8.625 inches x (D) 12.75 inches
Weight: BCM50 4 lb. 1.9 oz.; BCM50 a/e 4 lb. 8.6 oz.
MBM: 2 with Expansion Unit
CPU: PowerQuickII 8270
Memory: 256 Mbytes of SDRAM
Hard Drive: 40G Serial ATA HD
System Status LEDs: Status and Power
Mounting Options:  Desk Top, Wall Mount, or Rack Mount
Power Supply:

  • AC Input: 100-240V -2 A, 50-60 Hz
  • DC Input: 19 6.32 A

Environment Specifications:

  • Operating Temperature: -5 °C to 50 °C
  • Operating Humidity: 90-95% RH at 40 °C
  • Storage Temperature: -55 °C to 70 °C
  • Storage Humidity: 90-95% RH at 40 °C

 


BCM50 Brochures

BCM Release 5.0 Brochure
BCM50 Release 2.0
BCM 50 Specifications
 


Copyright 2010 - Telecom Management Corporation - All Rights Reserved

home | email