Exciting New Feature in BCM Release 5.0

FindMe/FollowMe

Enables simultaneous ringing of up to 5 external devices (cell-phone, PDA, etc.) when a call is received by a desk phone on the BCM system. Supports active call hand-off back and forth between different devices. Users can customize forwarding schedule based on time-of-day and day-of-week
 

InTouch (federated presence)

A simple, streamlined and integrated method of communicating with business and personal contacts. The application offers click-to-call, presence information and Instant Messaging (IM) — all within a simple expanded Microsoft Outlook window. Delivers true federated presence, and popular integrated communications applications and capabilities. InTouch lets users communicate easily with anyone in their personal directory - across Microsoft Outlook, Nortel BCM, MSN, and Skype for click-to-call, click-to-IM and click to e-mail.

Message Forwarding: a must for employees on the go

Sends an email message when new messages arrive in a subscriber’s voice mailbox. The feature attaches the voice message or fax as a linear WAV file to the forwarded email message so the user can play the voice message or display the fax message on the destination device (e.g., BlackBerry). This facilitates the simplification and consolidation of messaging services so that the users can ensure that important messages are received, even when they are on the move. Voice, fax or text messages can be forwarded to a wide variety of email clients and PDAs keeping employees connected to customers and each other wherever they go. You can attach a compressed WAV file to the email, so users can play the voice message or see the fax message on the destination device. Its simple to install with no add-on client software or firmware required. Simply activate Message Forwarding with the existing BCM Unified Messaging authorization codes.
 

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